WHAT INFORMATION DO WE COLLECT?
We ask for your name, telephone number, home address, email address and age for competitions, prizedraws, or newsletters or personal shopper sign ups. When a purchase is made on our site, in addition to the above, we also ask for delivery address, and payment method details. We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests.
WHAT THE DATA WILL BE USED FOR?
Your data will enable us, and our processors, to fulfil your order, to notify you about important functionality changes and for statistical or survey purposes to improve this website and our services to you. We may also send you from time to time (by email or post) information about products and services and details of promotions and special offers from Ultra-Case. If you do not wish to be contacted for these purposes, we offer a range of ways in which you can inform us about your marketing preferences:
* All email messages and email newsletters will contain information on how you can unsubscribe; or
* Send an email to our customer services division on [email protected] writing "unsubscribe" in the subject heading; or
* Call our customer services division - see the "Contact Us" (contact us page) section; or
* Write to us at: Customer Services, JRC Ltd, PO Box 1331, Tsuen Wan Post Office, Hong Kong
In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud.
JRC Limited is a registered data controller under the Data Protection Act 1998 (the "Act"). We comply with the standards, procedures and requirements laid down in the Act to ensure that the personal information you give us is kept secure and processed fairly and lawfully.
WHAT INFORMATION DO WE SHARE WITH OTHERS?
We may contract with other companies to provide certain services, including credit card processing, shipping, name and address verification, email distribution, market research and promotions management. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Ultra-Case. We will not pass your information on to any other companies or other third parties for marketing purposes unless you have agreed for us to do so.
One of the purposes for which we may disclose your address and zip code details is to check against the IMRG Security Alert or any other Fraud Prevention Scheme. We may also disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Cookies do not contain any credit or debit card information. If you do not accept Cookies you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies. However, if you disable cookies, you might not be able to access important functions or features of the site and your use of the site may be limited.
How do we secure your information?
When you place orders or access your account information, we use commercially reasonable and generally-accepted technological safeguards to secure any information we collect about you. The secure server software (SSL) we use encrypts all information you input before it is sent to us. In addition, your Ultra-Case account information is password-protected for your privacy and security. You should always take steps to protect the confidentiality of the password you select. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you finish using a shared computer.
You may also choose not to provide us with certain information, but that may result in you being unable to use certain features of our website because such information may be required in order for you to register as a member; purchase products or services; participate in a promotion, survey, ask a question; or initiate other transactions on our website.
We work very hard to protect your privacy, but we do not promise, and you should not expect, that your personal information or private communications will always remain private. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security.
Links to Third-Party Sites
Privacy of Children on Our Website
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you. Children under the age of 13 are allowed to upload graphics and images and to order products with their parent's consent. To order products, the child must indicate his or her age, submit his or her name and his or her mailing address and shipping address if different from the mailing address together with a valid credit card number. In addition, in order to generate custom postage, we must collect and record the following information: the date and time of the custom postage order, a unique order i.d., the amount of postage ordered in the transaction, and the zip code of the recipient of the custom postage. This is the only information collected from a child.
Sale of assets
In the unlikely event that Ultra-case or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.